You can delete your QuantReflex account and its data yourself, at any time. You do not need to contact us first.
Email quantreflex@gmail.com from the email address registered on your account, with the subject "Delete my QuantReflex account". We will verify the request and delete the account within 30 days, and confirm by email when it is done.
Permanently, and irreversibly:
If you ever bought Premium, we keep the payment record for that purchase — the plan, the amount, the transaction identifier and the dates.
This is required for two reasons: tax and accounting law obliges us to retain transaction records after a customer relationship ends, and the record is what ties a completed purchase to the account that made it, so that the same purchase cannot be redeemed again on a new account.
These records contain no name, no email address, no postal address and no card, UPI or bank details — only an internal account identifier which, once your account is deleted, no longer identifies any usable account. They are marked as belonging to a deleted user and are used for nothing else.
Everything else listed above is deleted.
Deleting your account does not automatically refund an active Premium plan, and your remaining Premium time is lost. If you want a refund, please read the refund terms on the Terms page and contact us before deleting.