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QuantReflex Privacy Policy

Last updated: 12 August 2026 · Applies to the QuantReflex website, the installable web app (PWA), and the QuantReflex Android app (com.quantreflex.app).

QuantReflex is a speed-aptitude training app for Quant, Data Interpretation and Logical Reasoning. This policy describes exactly what we collect, why, who it is shared with, and how you delete it. It describes the app as it is actually built — every item below corresponds to data the app really stores.

1. Who we are

QuantReflex is operated as an independent product. For any privacy question, data request or complaint, contact quantreflex@gmail.com. We aim to respond within 30 days.

2. What we collect

DataWhyRequired?
Email address, and a password managed by Firebase Authentication (we never see or store your password ourselves). If you sign in with Google, we receive your Google account email and display name.To create and secure your account and sync your progress across devices.Required to create an account
Profile details you enter: display name, target exam, preferred language, and an optional coaching-institute code.To personalise practice and, if you join a coaching institute, to show your progress to that institute.Optional
Practice and performance data: questions attempted, answers, accuracy, response times, streaks, session history, bookmarks and mistakes.This is the product. It powers your stats, planner, insights and revision.Required to use the app
AI interaction data: the questions you ask the AI coach, the explanations generated, study plans, and per-day usage counters.To provide AI explanations and planning, and to enforce fair-use limits and cost controls.Only if you use AI features
Payment records: the plan purchased, the amount, the payment or purchase identifier, the payment provider, timestamps, and refund status. We never receive or store your card, UPI or bank details — those go directly to the payment provider.To activate Premium, to support refunds, and to meet tax and accounting record-keeping obligations.Only if you purchase
Notification token (Firebase Cloud Messaging), if you allow notifications.To send you the reminders and announcements you opted into.Optional
Limited security and diagnostic events: sign-in and payment failures, the active device session, and server error logs.To protect accounts, prevent payment abuse, and fix faults.Required

We do not collect your precise location, contacts, photos, microphone or camera data, and we do not use advertising identifiers. QuantReflex contains no advertising.

3. How it is used

Your data is used to run QuantReflex for you: to deliver practice, track and display your progress, generate AI explanations and study plans, apply your Premium entitlement, send the notifications you asked for, and keep the service secure. We do not sell your data, and we do not use it for advertising or profiling unrelated to your training.

4. Who it is shared with

ServiceWhat it receivesWhy
Google Firebase (Authentication, Cloud Firestore, Cloud Messaging)Your account, profile, practice data and notification tokenAuthentication, database and push notifications
VercelOrdinary web request data (IP address, user agent) when you use the appHosting and serverless functions
OpenAIThe content of your AI requests (the question and relevant practice context)To generate AI explanations and study plans
RazorpayPayment details you enter on their checkout, plus your account identifierTo take payment on the web and PWA
Google Play BillingYour purchase, handled by GoogleTo take payment inside the Android app
Your coaching institute, if you enter its codeYour name, email, plan status, and aggregate practice performanceSo your institute can support your preparation. Joining is entirely optional.

5. Where it is stored, and for how long

Data is stored in Google Cloud infrastructure operated by Firebase. It is encrypted in transit (HTTPS) and encrypted at rest by the platform. We keep your account data for as long as your account exists. Payment records are kept after account deletion — see below.

6. Deleting your account and data

You can delete your account yourself, at any time, from inside the app: Settings → Delete Account. You will be asked to confirm your identity first. You can also request deletion by emailing quantreflex@gmail.com from your registered address. Full instructions, including the web route, are on the account deletion page.

Deleting your account permanently removes: your sign-in credentials, your profile, all practice, performance and session history, bookmarks and mistakes, AI history, study plans and insights, notifications, duel history, and your coaching link. This cannot be undone.

What is retained, and why: we keep your payment records — the plan, the amount, the transaction identifier and the dates. Two reasons. First, tax and accounting law requires transaction records to be retained after a customer relationship ends. Second, these records are what tie a completed purchase to the account that made it; deleting them would allow the same purchase to be redeemed repeatedly on new accounts. These records contain no name, no email, no address and no card details — only an account identifier that, once the account is deleted, no longer identifies any living account. They are marked as belonging to a deleted user and are not used for any other purpose.

7. Your rights

You can access and correct your profile in the app, export or request a copy of your data, delete your account, and withdraw notification consent at any time (in your device or browser settings). To exercise any right, contact quantreflex@gmail.com.

8. Children

QuantReflex is intended for candidates preparing for competitive examinations and is not directed at children under 13. We do not knowingly collect data from children under 13. If you believe a child has created an account, contact us and we will delete it.

9. Security

Access to your data is restricted by server-enforced security rules: your practice data is readable only by you (and, if you joined one, by your coaching institute), and entitlement and payment records can only be written by our servers — never by a browser or app. Passwords are handled entirely by Firebase Authentication and are never visible to us.

10. Changes

If this policy changes materially, we will update the date at the top and notify you in the app.

Questions? quantreflex@gmail.com